Henry
10/10
United States 🇺🇸
Overall pleased and was happy with service and accomodations.
Pros: Service was great. Their shuttle service was excellent. They are friendly and attentive. Everything we asked for was delivered and then some.
Cons: The only minor thing would be breakfast not included. For the rate, I would think breakfast would be. But not a major issue.
Arthur
9/10
Malta 🇲🇹
Pros: Very accomodating staff and cook, who prepared an off menu item at my request.
Cons: Nothing in particular.
Ggerrier
9/10
United Arab Emirates 🇦🇪
A well-renovated and stylish hotel.
Pros: The hotel is well located even though it's not by the riverside. The valet service is very pleasant. The style is very charming and the staff does their job perfectly. We enjoyed the decor, and while the overall building isn't new (be aware if you're seeking a modern hotel), the restaurant, bar, and lobby offer a unique atmosphere. Regarding the floors, the elevator is newly renovated and the corridors are somewhat \
Cons: We mostly thought highly of it... But if you don't like renovated hotels, don't book! But honestly, the style and appearance are very well redone, very modern and stylish... There's no coffee in the room, but you can request it by phone or go get it downstairs - simple. For us, it wasn't a problem, but the wooden floors creak (underfoot), even though the entire place is perfectly renovated and attractive! The corridors on the floors are a bit gloomy, but again, that's in contrast to the overall style and the pleasant renovation.
Mike
10/10
United States 🇺🇸
Fantastic stay and 5 star hospitality!
Pros: The entire staff at hotel was top notch, from Edward and Michael at the Valet stand to front desk check in process was inviting and seamless. We forgot our hair spray and before we could even blink someone was upstairs knocking on our door! Fabulous event for New Years Eve and we will definitely be back.
Kathryn
10/10
United States 🇺🇸
Amazing!
Pros: Loved our stay, especially the dog friendly atmosphere. I appreciated that the rooms w re sound proof. It really helped us sleep well and keep our dog from barking
Cons: Nothing. It was all good! Would stay again!
Joanna
9/10
United States 🇺🇸
we stayed there three times and would go back.
Pros: This location is good to be close to the city without having to drive in it. Depending on the room, it can be noisy. It is typical of other cities in the noise level. It was especially fun to be there at Christmas because of the decorations and all facilities were open. The restaurant is excellent.
Cons: The beds could’ve been a little bit softer. But overall, the room felt luxurious.
Gregory
10/10
United States 🇺🇸
Great stay in Downtown Covington
Pros: Hotel Covington provides a great luxury feeling. There was an issue with my bathroom toilet and they sent someone to fix it within minutes.
Cons: There's not much I don't like about Hotel Covington