Extended Stay America Suites - Columbus - Polaris

Mel made it the best.

Pros: MEL she is the absolute best we loved her she is unbelievable and so great with customers and anything they need.

Great location and friendly staff.

Pros: We had great Customer Service while checking in. Kerrens and Patricia did a great job to make it an easy and seamless process. They were friendly and informative and started our stay out on a positive note.

Great stay, this really nice alternative to standard hotel, because of the kitchenette. They don’t provide pots and pans

Pros: Very nice property. Clean and well kept. Very close to shops there is a sheets gas station with in walking distance as well as restaurants m.

Cons: Parking is limited especially late at night be prepared to park away from the front door if you’re coming in after 7pm. But the area seems pretty safe very congested area very busy.

Impressed with our stay

Pros: Our room with kitchenette was great and checked all the boxes. Very clean and quiet. Extremely comfortable bed, plenty of space around the bathroom sink to set toiletries, a desk with chair plus an easy chair which was convenient for two people. The shower had strong pressure, plenty of hot water and a free-flowing drain. Tons of closet space with lots of clothes hangers. Loved the wood floor—so much more sanitary than carpet. Easy check-in, convenient parking, fast elevator, very reasonable price compared with other lodging in the area. Loved that all rooms are non-smoking. Really great value for the money. Ronnie at the front desk was SUPER—she was extraordinarily welcoming, kind and helpful. (Thank you Ronnie!) I called the front desk a few days later to check on my credit for the $100 hold and Toni was very friendly and helpful in explaining the timing for this to happen. Really wonderful staff at this hotel!

Cons: Everything was great. We would definitely stay again and highly recommend this property to other travelers.

Pros: Easy to get to. Loved it had kitchen. And very reasonable compared to other hotels.

Would highly recommend.

Pros: Size of room, comfy bed, friendly staff, and kitchen.

Cons: Wish lobby coffee was available all day.

Pros: The hotel is in a great location. Customer service was good.

Cons: I would have liked a bigger breakfast selection.

Comfortable and inexpensive

Pros: The price was right. I was looking for an inexpensive hotel to spend a couple nights while visiting friends. The room was comfortable and the staff was friendly.

Overall it was good

Pros: Overall everything was good except the breakfast. Could use some more selection and juice

Cons: The breakfast

ESA ROCKS!

Pros: Ronni at front desk is exceptionally polite and knowledgeable about the facility and the services offered or provided. Felt like my own apartment. Thanks Ronni!

Cons: I wish hot breakfast was included. Two elevators would be nice.